Shipping Policy

Order Processing Time

We aim to process your order within 1-3 business days. Orders received before 11am on a business day will be dispatched within 48 hours.

 

Delivery Times

Estimated delivery time varies depending on the destination address. In addition to the order processing time, the following is an estimate to different destinations-

 

Shipment confirmation & Order tracking

Once your order has been packed and has left our warehouse, you will receive an email with all of your tracking details. Leon Cycle account holders can also access these details by going to MY ACCOUNT and choosing the ORDERS menu in your online account.

Please note it can take up to 24 hours for the tracking details to update, once it has left our warehouse. 

If you believe your order has been delayed or you have not received your tracking details within 48hours, please contact our support team via our Online Web Form so we can lodge an enquiry for you.

 

Shipping Costs

All shipments include free delivery to Australian mainland and Tasmania. Some remote islands may incur an additional delivery charge.

 

Shipment to P.O. boxes 

Our delivery couriers do not ship to PO Boxes.

 

Pickups

Orders are able to be picked up from our warehouse with prior notice given. Please call us or send us a message via our Online Web Form

Pickup address:

Leon Cycle Pty Ltd

Unit 3/45 Leakes Rd, Laverton North VIC 3026  Monday - Friday  9am - 4.30pm